OVERVIEW This webinar is designed for those managing a situation "on the ground," and it lays the groundwork for shared situational awareness. At the leadership level, it enables a crisis leader to make well-informed, evidence-based strategic decisions quickly in order to stabilize the organization and establish a new norm. LEARNING OUTCOMES 1. common mistakes that can hinder business resilience 2. strategies that will establish a crisis management & leadership stance to enable resilience in times of crisis